Stay Ahead in the Digital Landscape

A Suite of security services, including Virtual CISO, Vulnerability Assessments, Government Risk Compliance, and Security Awareness Training, to ensure your organization is well-protected and compliant with industry standards.

A comprehensive range of security solutions including Managed Firewall, Web App Security, Email Security, Data Loss Prevention and Identity & Access Management to safeguard your digital infrastructure.

Advanced security measures including DETECT, Log Management (SIEM), Machine Learning, Intrusion Detection, and SOC as a Service to proactively identify and mitigate potential threats to your organization.

We ensure swift and effective Incident Response through comprehensive Containment and Eradication/Restore processes to minimize impact and restore normal operations quickly.

Enhance security with robust Attack Identification, Rapid Response, Social Engineering Detection, and advanced Biometrics Authentication Systems to protect your organization from evolving threats.

Our comprehensive contact center solutions include advanced features to enhance customer engagement and operational efficiency. With Automatic Call Distribution (ACD), Interactive Voice Response (IVR), and various dialer options, we streamline both inbound and outbound communications.

To foster a motivated and productive workforce, we provide tools for employee engagement, including gamification, workforce management, and workforce optimization. These tools help to enhance team performance and maintain high levels of employee satisfaction.

We emphasize knowledge management, quality management, and assurance through comprehensive agent coaching, performance monitoring, compliance checks, and continuous improvement strategies. This ensures that customer service representatives are delivering high-quality service.

Our UCaaS offerings include a comprehensive suite of communication tools such as voice and video calling, call forwarding, voicemail, caller ID, messaging, chat, conferencing, collaboration tools, and presence management.

Our AI solutions are designed to enhance customer engagement and operational efficiency. We offer Conversational AI and chatbots to provide automated, natural interactions with users. Generative AI creates content and responses tailored to specific needs.

Our other Customer Experience offerings include: Business Process Outsourcing, Compliance Consulting & Implementation, CRM Integrators & Licenses, Robotic Process Automation (RPA) and Premises Systems.

SASE integrates network optimization and security into a unified service model, ensuring efficient and secure access to resources across various locations. It includes Cloud Access Security Broker (CASB) functionalities to provide visibility and control over data and threats in cloud services.

SD-WAN enhances network performance through features like auto-failover for uninterrupted connectivity, intelligent routing to optimize traffic flow, and Virtual Network Functions (VNF) such as firewalls. It is also application-aware, ensuring priority for critical business applications.

Our connectivity solutions offer a range of options to suit different business needs, including broadband/coax, dedicated fiber for high-speed internet, and WISP (Wireless Internet Service Provider) using microwave technology. We also provide 4G/5G internet, satellite internet and aggregation services.

We offer comprehensive security services to protect your digital environment. This includes firewall solutions for both on-premises and web applications, endpoint security to safeguard individual devices, and network security assessments to identify and address vulnerabilities.

Our Managed WiFi services provide robust wireless connectivity tailored to both internal and guest network needs. The internal network ensures secure, high-performance access for employees, while the guest network offers a separate and reliable connection for visitors, enhancing overall security and user experience.

Our AI Ops solutions leverage artificial intelligence to streamline and optimize IT operations, enhancing overall performance and efficiency. These tools also focus on performance and billing optimization, ensuring that resources are used effectively and costs are kept under control, providing better value for your organization.

Our answering services, including Ruby Receptionist, provide professional and friendly support to ensure that every call to your business is answered promptly and professionally. This service helps maintain excellent customer service and ensures no opportunity is missed, making it easier for you to manage communications and focus on core business activities.

We offer a range of marketing services designed to boost your business’s online presence and engagement. Our email drip campaigns help nurture leads and maintain customer relationships through targeted, automated emails. Our website design services create attractive, user-friendly websites that reflect your brand and attract visitors. Additionally, our content creation services produce high-quality, relevant content to engage your audience and drive growth.

Our expense management solutions help businesses effectively control and reduce costs associated with wireline and mobility services. By streamlining the management of these expenses, companies can gain better visibility into their spending, optimize usage, and improve overall financial efficiency.

We offer robust physical security solutions to safeguard your premises. Our video surveillance systems provide continuous monitoring and recording to enhance security and deter potential threats. Additionally, our access card systems manage entry to your facilities, ensuring only authorized personnel can access sensitive areas.